Ranger Rewards are offered by Road Ranger as a "thank you" to our customers for fuel and merchandise purchases. Each time you use your Ranger Rewards card you are eligible for numerous rewards and discounts. In the state of Illinois everyday rewards include:

• 1 cent off every gallon of Fuel
• 1% Cash Back on Inside Merchandise Purchases - Instant reward of 50 cents after $50 spent
• Coffee Club - Buy 9 Get 1 FREE (refills included)
• Frozen Club - Buy 9 Get 1 FREE (refills included)
• Save 30¢ per gallon of milk (limit 4 per visit please)
• Special Feature Promotions - Monthly
• Sweepstakes and Contests
  
• NEW FEATURE COMING SOON:
  Tired of having to prepay for fuel?  Very soon all registered card holders will be able to activate the pump by inserting their card in the credit card reader.

• 1 cent off every gallon of Fuel
• Coffee Club - Buy 9 Get 1 FREE (refills included)
• Frozen Club - Buy 9 Get 1 FREE (refills included)
• Save 30¢ per gallon of milk (limit 4 per visit please)
• Special Feature Promotions - Monthly
• Sweepstakes and Contests
  
• NEW FEATURE COMING SOON:
  Tired of having to prepay for fuel?  Very soon all registered card holders will be able to activate the pump by inserting their card in the credit card reader.

How do I Register?
Our paperless registration allows you to join our customer loyalty program without having to take the time to fill out a paper application, then wait for the application to be sent to our home office for processing. Now, with a simple scan of your drivers license, you are an instant member.

Registration is fast, free and easy! Just visit any of our participating locations to join. Your membership is activated immediately so that you can start taking advantage of everything your Ranger Rewards Membership has to offer.

Why must I register my card?
We require registration so that you are automatically enrolled to enter to enter our exciting contests and sweepstakes. Also, in the near future, enrolled cards will automatically be set to activate the pump when you choose to prepay

When do I use my "Ranger Rewards" card?
You should use your Rewards card with every purchase you make inside Road Ranger. Your card will be scanned by a store employee before you are given a "total due" amount. If you are eligible for a discount or reward at this time, it will automatically be applied to your total purchase price.

How do I know if I received a Reward or Discount?
An audio file will play stating "It’s a Ranger Reward, Check your receipt." Your clerk should then print a receipt for your purchase. Your receipt will list your Reward or Discount on a separate line.

What is the difference between a Discount and a Reward?
Discounts are applied at the time of purchase for fuel and monthly featured promotions. Rewards are applied to your purchase total once you have purchased enough to receive it. Example: Spent $50, received 50 cents off next purchase. Purchased 9 coffees and receive a FREE coffee.

Are Cigarettes and Tobacco product purchases eligible for Rewards?
YES, these customers typically receive a .50 cent reward with every 2nd carton purchase.

What products are Not Eligible for Rewards?
The only items that are not eligible at this time are Diesel, Kerosene, Money Orders, Gift Cards, Phone Cards and Lottery purchases.

What do I do if I forgot my card?
Unfortunately, you must present your card at the time of purchase to receive discounts or to collect points for a future reward.

What do I do if I lose my "Rewards" card or it has been damaged?
Visit any participating location to get a replacement card. Use our Paperless Registration to quickly get signed up. Call our 24 hour Helpdesk at 1-815-387-1700 extension 389,  or email loyalty@roadrangerusa.com with your old card number and your new card number to transfer any rewards you have accrued.

Please report a lost or stolen card immediately.  If your Rewards Card is registered or if your card is a Ranger Rewards Loyal Debit Card, please contact National Payment Card directly at:  1-877-403-2222 and call our 24 hour help desk at 1-815-387-1700 extension 389,  or email loyalty@roadrangerusa.com

How do I change or update my personal information - name or address?
3 Options are available:
Option 1 - Visit any location with Paperless Registration. They will scan your loyalty card and license to update your name and/or address change. If your license is not updated, or you do not have a participating location near you, see Option 2.

Option 2 – Log on to www.roadrangerusa.com and visit the members section.  Log in and you can update all information online.


Option 3 – email loyalty@roadrangerusa.com with your card number, name and new contact information.

Can I come inside to get a discount for Fuel that was paid for at the pump?
There is no need to. Swipe your Rewards card at the pump first, you will then see the message APPLIED, then choose your method of payment. The pump price will roll back by 1¢ when you being to fuel up. If your card has been properly linked to your checking account as a Loyal Debit payment card, you will receive a 5¢ roll back at the pump (except in the state of Wisconsin).  Please see the Ranger Rewards Loyal Debit Payment Card Frequently Asked Questions below.

How can customers get more information on the program?
Customers can visit our website at www.roadrangerusa.com or call our 24 hour helpdesk at 1-815-387-1700 extension 389, or email loyalty@roadrangerusa.com   When visiting our website, customers can view their total lifetime savings, check to see when they received their last .50 cent reward or update their personal profile.

Ranger Rewards Loyal Debit Payment Card
Frequently Asked Questions

What is a Payment Card?
A payment card is a loyalty card, or membership card that has been authorized to conduct an ACH transaction. It is a form of an electronic check with a secured User ID for verification and security purposes.

What is ACH?
The Automated Clearing House (ACH) Network is a highly reliable and efficient nationwide, batch-oriented, electronic funds transfer system governed by the NACHA Operating Rules that provide for the inter-bank clearing of electronic payments for participating depository financial institutions. The Federal Reserve and Electronic Payments Network act as ACH Operators, central clearing facilities through which financial institutions transmit or receive ACH entries.  

Examples of ACH Payments include:

• Direct deposit of payroll, tax refunds, Social Security and other government benefits
• Direct payment of consumer bills such as mortgages, loans, utility bills, and insurance premiums
• Business-to-business payments
• E-checks
• E-commerce payments and federal, state, and local tax payment

Are there any bank charges for ACH transactions?
Banks do not charge for ACH transaction. This is the same method that is currently used for paying mortgage payments, car payments, and any authorized debits from your bank account. It is possible that some banks may charge a monthly fee for such (ACH) services, so please check with your bank for details.

Charges will apply from your bank and from National Payment Card if your transaction is returned as NSF (Non-Sufficient Funds). The fee for NSF varies from $20 to $35 and depends on the statutory laws that your state has for checks with no funds. You may wish to contact your bank for their fee structure.

Are there any fees to enroll or to use this payment method?
No. There is no enrollment fee and we do not charge fees for use of your card. However, your bank may charge fees relating to the withdrawal of money from your checking account. Check with your bank for details.The only time you will incur any fees with the program, from National Payment Card LLC, is in the event of an NSF transaction.

How is my loyalty membership card used for payment?
National Payment Card LLC has patent-pending technology that enables you to link your checking account and your Personal Identification Number (PIN) with your payment card (driver license, loyalty card, etc.) so that you may pay for goods and services at participating merchants’ businesses.

Why use a payment card rather than a debit card?
Debit cards and credit cards are forms of payment that carry large merchant fees from the banking and credit card industry. These charges are transparent to the consumer. However, these charges limit the ability of the merchant to pass rewards directly to you.

Why are you able to reduce the price per gallon at the pump?
When you choose to use this form of payment, the merchant is able to pass the savings to you. Fuel retailers operate on low margins and a high cost of their operation is the credit card processing fees. When you use a credit card at the station, the merchant pays about 2% of the amount you spend to the credit card company. That is expensive for the retailer. Since most gas stations are not equipped with the technology to accept a check and consumers seldom carry checks when they go to the station, payment by check is not practical. However, in essence, the ACH payment card is a check that you authorize which electronically debits your bank account.

The retailer passes the savings to you as a rollback on the price per gallon for using a lower cost payment method. The retailers would rather reward you directly than pay the higher cost to the credit card companies. It is a WIN/WIN for both you and the retailer at whose business the transaction and the exchange of goods take places.

Is my information secure?
The security of your data is very important to our business. We do not resell or disclose any information to a third party. The data you have provided is required to enable us to verify and link your information to your card to be able to perform an ACH debit transaction.

What would cause my payment card to be declined when I know I have the funds in my checking account ready and available?
For your protection National Payment Card places the following restrictions on card usage:
1. $100 per transaction
2. 3 transactions per day
3. $150 daily amount
4. 8 transactions per week
5. $500 total weekly amount